Dear user, the following terms of use apply to this website https://www.smyle.co.in hereinafter: (“The website”) that is managed and operated by Svizera Health Remedies LLP (hereinafter: “The operator “)
The use of the website, its content, and the various services operating, confirms that you accept these terms of use, so please read them carefully.
The website also includes content, the use of which is subject, in addition to these terms of use, to specific online agreements.
The website terms of use apply to the use of the website and its content via any computer or other communication device (e.g. cellular telephones or all other kinds of personal digital assistants etc.). They also must apply to the use of the website, whether via the Internet or any network, or other ways of connection.
By mere accessing or using the website, the user acknowledges, without limitation or qualification, to be bound by these Terms of Use and the Polices, whether you have read the same or not. If the user does not accept the Terms and Conditions stated here, we would request you to exit this site. The business, any of its business divisions and / or its subsidiaries, associate companies or subsidiaries to subsidiaries or such other investment companies (in India or abroad) reserve their respective rights to revise these Terms and Conditions at any time by updating this posting. We reserve the right to change these terms and conditions from time to time without any obligation to inform the user and it is your responsibility to look through them as often as possible.
The chapter titles are provided for convenience and orientation only and will not be used in interpreting the terms of use.
The website contains general information and buying options of hygiene, health and personal care products for all age groups and genders (hereinafter: The “services”).
The website is intended for those aged 18 and over, if you are a minor (under 18), your use of the website will be deemed to have been obtained by the custodian for the transaction.
INTELLECTUAL PROPERTY
The Smyle name and logo and all related product and service names, design marks and slogans are the trademarks, logos or service marks of the operator. The operator expressly reserves all intellectual property rights in all text, images, programs, products, processes, technology, content and other materials which appear on the Website.
Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any operator’s intellectual property rights. All rights, including copyright, in this website are owned by or licensed to the operator.
All logos, brands, marks headings, labels, names, signatures, numerals, shapes, processes, technology, content, illustrations, designs or any combinations thereof, appearing in this site, except as otherwise noted, are properties either owned, or used under license, by the business and / or its associate entities who feature on this Website. The use of these properties or any other content on this site, except as provided in these terms and conditions or in the site content, is strictly prohibited.
Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the written permission of the business and its licensors.
The user cannot modify, distribute or re-post anything on this website for any purpose.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY:
The products and the claims made about specific products on or through the Website have not been evaluated by the United States Food and Drug Administration (not required) and are not intended to diagnose, treat, cure or prevent disease. The information provided on this Site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this Website for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional, and carefully read all information provided on or in any product label or packaging, before using any medication or nutritional, herbal or homeopathic product (including regarding any interactions between any medication you are currently taking and such products), before starting any treatment for a health problem, or if you have or suspect you might have a health problem. Unless advised by your healthcare professional, biological age should not be used to determine or alter any age-related health or medical treatments based on your chronological age.
It is hereby clarified and agreed that the content on the website will not be construed as an offer to use, as an expression of support, encouragement, consent, or sponsorship of the website, express or implied, for the content and/or services offered by others.
The operator will not be responsible for the veracity and accuracy of the content displayed on the website, whether in the content belonging to the website operator and/or the content belonging to the third-party.
The operator will not be liable for any damages of any kind incurred and/or caused to the user and/or third-party for the content presented on the website.
The operator is under no obligation whatsoever to maintain any variety of content on the website.
The operator may at any time change any of the content displayed in the content list on the website, replace any of the content, or remove any of the content.
The website and all displayed on it may be used without warranty of any kind, express or implied.
All content presented on the website does not constitute a substitute for advice by professionals in any field and topic presented on the website.
The website is offered to the public “As is”.
The operator will not be responsible for tailoring the website to the needs of the user, nor for the inability to use the services through the website, as described above.
The operator examines the content it uploads to the website, and makes the best efforts to maintain its quality and content quality, however, the website operator cannot guarantee that all content will fully comply or fully meet user expectations and/or Including any error (whether technical or in the content shown), and/or that will be in complete harmony with the values of any user, reliever, website operator and/or anyone on its behalf will not be liable, and will not, directly or indirectly, be liable for any direct, indirect, consequential or special, monetary or otherwise, caused to the user/purchaser or any third party due to or as a result of viewing and/or relying on content appearing on the website, including impairment of feelings, grief, loss of income and/or loss of profit for any reason.
ACCEPTABLE WEBSITE USE
(A) Security Rules
Users are prohibited from violating or attempting to violate the security of the Web site, including, without limitation,
(1) accessing data not intended for such user or logging into a server or account which the user is not authorised to access,
(2) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization,
(3) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus or “Trojan horse” to the Website, overloading, “flooding”,”mail bombing” or “crashing”, or
(4) sending unsolicited electronic mail, including promotions and/or advertising of products or services. Violations of system or network security may result in civil or criminal liability.
(5) using any device, software or routine to interfere or attempt to interfere with the proper working of this Website; or
(6) using or attempt to use any engine, software, tool, agent or other device or mechanism and / or its associate entities will have the right to investigate occurrences that they suspect as involving such violations and will have the right to involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.
(B) General Rules
Users may not use the Website in order to transmit, distribute, store or destroy material:
(a) that could constitute or encourage conduct that would be considered a criminal offence or violate any applicable law or regulation,
(b) in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy or publicity of other personal rights of others, or
(c) that is libellous, defamatory, pornographic, profane, obscene, threatening, abusive or hateful.
THIRD PARTY LINKS
The website provides links to various pages on the internet. Such links may direct you to various content on the internet.
We are not responsible for the content of any off-website pages or any other websites linked to or from the website. Most of the content is not published by the operator or on its behalf and the operator does not control or supervise such content.
The fact that the website contains links to such content does not indicate that the operator consents to such content and does not provide any guarantee of their authenticity, correctness, and lawfulness and the practices of the owners of such content on privacy matters and in any other aspect related to their operation.
You may find that such content does not correspond to your needs or that you object to their content or consider them to be aggravating, annoying, improper, illegal, or immoral.
The operator is not responsible for the contents to which the links lead and is not responsible for any consequence resulting from your use thereof or reliance thereon.
The website may include commercial contents, such as advertisements, that are posted on behalf of various advertisers or users, who seek to offer goods or services for sale. Such contents may be expressed by texts, images, or sounds.
The operator shall bear no responsibility for the commercial contents post on the website.
The operator does not write, check, verify, or edit the content or the correctness of such advertisements. The advertisers bear sole responsibility for any commercial content and any consequence resulting from the use of such contents or reliance upon them.
ACCURACY OF CONTENT
All precautions have been taken to provide accurate data and information in the preparation of the content of this Website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described.
The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of the products that appear on the website.
PRICING AND ORDERS
All prices listed on the website are listed at the Maximum Retail Price (MRP), inclusive of Goods and Services Tax (GST) at the applicable rates and/or all other taxes that may be levied by the Government from time to time.
In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, the operator shall have the right, at its sole discretion, to refuse or cancel any orders placed for that product, unless the product has already been dispatched.
The Operator reserves the right, at its sole discretion, to limit the quantity of items purchased per person, per household or per order on the website.
INDEMNITY
The User unilaterally agree to indemnify and hold harmless, without objection, the Operator, its officers, directors, employees and agents from and against any claims, actions and/or demands and/or liabilities and/or losses and/or damages whatsoever arising from or resulting from their use of the website or their breach of the terms .
LIABILITY
User agrees that neither the operator nor its affiliates/associates, partners, officers or employee shall be liable for any direct and/or indirect and/or incidental and/or special and/or consequential and/or exemplary damages, resulting from the use and/or the inability to use the service and/or for cost of procurement of substitute goods and/or services or resulting from any goods and/or data and/or information and/or services purchased and/or obtained and/or messages received and/or transactions entered into through and/or from the service and/or resulting from unauthorized access to and/or alteration of user’s transmissions and/or data and/or arising from any other matter relating to the service, including but not limited to, damages for loss of profits and/or use and/or data or other intangible, even if the operator has been advised of the possibility of such damages.
User further agrees that the operator shall not be liable for any damages arising from interruption, suspension or termination of service, including but not limited to direct and/or indirect and/or incidental and/or special consequential and/or exemplary damages, whether such interruption and/or suspension and/or termination was justified or not, negligent or intentional, inadvertent or advertent. User agrees that the operator shall not be responsible or liable to user, or anyone, for the statements or conduct of any third party of the service. In sum, in no event shall the operator’s total liability to the User for all damages and/or losses and/or causes of action exceed the amount paid by the User to the operator, if any, that is related to the cause of action.
DISCLAIMER OF CONSEQUENTIAL DAMAGES
In no event shall the operator or any parties, organizations or entities associated with the brand name, operator or otherwise, mentioned on this Website be liable for any damages whatsoever (including, without limitations, incidental and consequential damages, lost profits, or damage to computer hardware or loss of data information or business interruption) resulting from the use or inability to use the Website and the Website material, whether based on warranty, contract, tort, or any other legal theory, and whether or not, such organization or entities were advised of the possibility of such damages.
TERMINATION OF USE AND INDEMNIFICATION:
The operator may, in its sole discretion, discontinue the operation of any user of the website services, including by blocking an IP number, if it does not comply with the terms of this agreement.
In the event of a breach by the user regarding these terms of use, the website operator shall, in its discretion, be entitled to disclose its name and details to it in any legal proceeding, even if no judicial order so provides.
The user will indemnify the website operator for any claim, and/or damage and/or loss of profit, payment or expense, including interest payments and reasonable fees for attorneys and legal expenses incurred by the website operator and/or for the user on behalf of the user as a result of the user not complying with the provisions of these policies and/or violating any legal provisions and/or any-third party rights, and/or as a result of the details, information or files that the user provided for publication, and/or as a result of the user’s failures, as expressed directly and/or indirectly.
The operator does not warrant that the website will not be closed and/or that the activity therein will not be temporarily or permanently discontinued and reserves the right to close the website and/or its activities at any time in its sole discretion.
APPLICABLE LAW AND JURISDICTION:
This agreement shall be governed solely by the laws of Government of India, without giving effect to any conflicts of law principles.
Any dispute which may arise against this website and/or the operator, including disputes concerning usage of the Website and/or concerning these terms of use, shall be brought only before a court in the city of Mumbai.
The exclusive jurisdiction shall lie with the competent court in Mumbai, India
CONTACT US:
For more details about the website, the services offered by it, the terms of use and privacy policy or any other information, you can contact the website’s customer service by email feedback@smyle.co.in / online.sales@maneeshpharma.com
The referral will be done with full details, and the management of the website promises to handle your inquiries promptly and effectively.
Customer Support Team
Svizera Health Remedies LLP
Plot No. 29-33, Ancillary Industrial Plots, Govandi west, Mumbai – 400 043,
Maharashtra, India.
Toll Free No. : 18002099249
+91 22 25526500/ 6586
Email us at –
online.sales@maneeshpharma.com
Payment Policy:
Maneesh Pharmaceuticals Limited accepts payments by any of the following methods:
- Visa, MasterCard, Cash, American Express, and Discover Credit and Debit Cards.
CANCELLATION POLICY
Your order can only be cancelled if it is yet to be shipped. To cancel, please write to our customer support team online.sales@maneeshpharma.com or call at our toll free number – 18002099249.
In such cases, the order will be cancelled and the refund shall be processed by us within 7 business days after the cancellation request has been acknowledged.
Orders once shipped cannot be cancelled.
REFUND POLICY
The Company will not accept any returns nor initiate any refunds on purchase of the product unless:
Returns will only be accepted for products that have physical defects or in case of incorrect product been shipped. An email with photos of the defective/incorrect product should be sent within the stipulated time in order for us to accept the request.
Should you wish to return all or part of your order, you need to inform us within 48 hours of receipt of the products by writing to us online.sales@maneeshpharma.com or call at our toll free number – 18002099249. Returns will not be accepted if the product has been used and/or the seal has been broken for the product and/or the serial number has been tampered with. On receipt of the returned product, Svizera Health Remedies LLP will proceed to inspect the same and validate the claim.
Once approved as an eligible return, a refund or replacement will be issued. If the product is found to be ineligible for return, the product will be couriered back to you.
If you made an online payment, we will refund the amount back in the original source (debit/credit card, bank, etc) within 7 working days of receiving the request from you.
SHIPPING, DELIVERY AND RETURNS
Svizera Health Remedies LLP is working with high-speed logistics to provide the smoothest service we can. Due to unseen circumstances there can be issues that delay the process of shipping which can cause an indefinite delay. Our customer management team will contact you on this basis providing such updates.